Privacy Policy

Last updated: November 12, 2025

At Nookra Agency, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Express interest in our services
  • Fill out a contact form
  • Subscribe to our newsletter
  • Participate in activities on our website

This information may include: name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Device identifiers

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve and personalize your experience
  • Communicate with you about our services
  • Send you marketing and promotional communications
  • Process your transactions
  • Respond to your inquiries and provide customer support
  • Analyze usage trends and improve our website
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, email delivery, customer service)
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure safety
  • With Your Consent: When you have given us explicit permission to share your information

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information, please see our Cookie Policy.

5. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

We may use the following third-party services:

  • Google Analytics for website analytics
  • Airtable for form submissions and data management
  • Cloudinary for image hosting and optimization
  • Vercel for website hosting

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at hello@nookra.com

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Nookra Agency
Mexico City, Mexico
Email: hello@nookra.com